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Serco

Analytics & KPO5,998+ employeesFounded 1988Private
4.25/5

852 verified employee reviews

Rated above the Analytics & KPO average of 3.58 — strong on work satisfaction, weaker on career growth.

Data refreshed 2026-08-15 · nightly pipeline

How employees rate Serco

scale 0–5
Overall852 ratings4.25

▲ industry avg 3.58

Job security843 ratings4.05
Work-life balance845 ratings3.98
Company culture843 ratings4.10
Skill development846 ratings4.13
Work satisfaction840 ratingsBEST4.23
Salary satisfaction842 ratings3.77
Career growth842 ratingsWORST3.34

Should you join?

  • ✓Work satisfaction (4.23) and Skill development (4.13) are its best-rated categories.
  • !Career growth (3.34) is the weakest signal in employee reviews.
  • ≈Overall 4.25 vs the Analytics & KPO average of 3.58.

How Serco compares

Top 14%

of 22,751 rated companies

#21 of 264

in Analytics & KPO

Job security +0.59Work-life balance +0.35Company culture +0.59Skill development +0.62Work satisfaction +0.76Salary satisfaction +0.30Career growth +0.18

vs the average across all 22,751 rated companies

Real interview signal

Questions candidates reported after interviewing at Serco · roles as reported.

33

Interview experiences

13

Questions reported

Analyst

How would you describe your professional behavior?

✦ Get AI answer

Wfm Real Time Analyst

What are the fundamentals of Workforce Management (WFM)?

✦ Get AI answer

Sales Associate

What do you find appealing about working for a sales company?

✦ Get AI answer

★ Employee portal

Worked at Serco? Rate it.

Help 4 lakh+ job seekers see the real picture. Anonymous by default.

✓ 3 reviews submitted on PrepNPlaced

1 · Which company?

Serco logo✓

2 · Rate the categories

Overall
Job security
Work-life balance
Company culture
Skill development
Work satisfaction
Salary satisfaction
Career growth

3 · Your experience

4 · Stay anonymous

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🎁 Your first review unlocks 3 bonus interview questions.

Company facts

Serco delivers essential public services across various sectors, impacting health, transport, defense, and community safety, supporting governments worldwide.

Founded
1988
Employees
5,998+
In India
5998
Type
Private · Analytics & KPO

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  • ✓ Real interview questions

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Compare with similar Analytics & KPO companies

Ratings combine verified public employee-review sources with reviews submitted on PrepNPlaced · refreshed nightly · Report incorrect data