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Freshworks

Software Product4,250+ employeesFounded 2010Public
3.28/5

840 employee reviews

Rated below the Software Product average of 3.59 — strong on salary satisfaction, weaker on job security.

Data refreshed 2026-11-01

How employees rate Freshworks

scale 0–5
Overall840 ratings3.28

▲ industry avg 3.59

Job security810 ratingsWORST2.76
Work-life balance810 ratings3.44
Company culture810 ratings3.20
Skill development810 ratings3.10
Work satisfaction810 ratings3.06
Salary satisfaction810 ratingsBEST3.56
Career growth810 ratings2.80

Should you join?

  • ✓Salary satisfaction (3.56) and Work-life balance (3.44) are its best-rated categories.
  • !Job security (2.76) is the weakest signal in employee reviews.
  • ≈Overall 3.28 vs the Software Product average of 3.59.

How Freshworks compares

Top 74%

of 65,901 rated companies

#1372 of 2104

in Software Product

Job security -0.68Work-life balance -0.16Company culture -0.29Skill development -0.42Work satisfaction -0.41Salary satisfaction +0.13Career growth -0.38

vs the average across all 65,901 rated companies

Hiring right now

Live

135

open data roles in our job pool · 18 new this week

Senior Analyst - Order ManagementSenior Analyst - Order ManagementSenior Analyst - Order Management
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Real interview signal

Questions candidates reported after interviewing at Freshworks · roles as reported.

186

Interview experiences

92

Questions reported

Lead Software Engineer

Given n non-negative integers representing an elevation map where each bar has a width of 1, how do you calculate the amount of water trapped after raining?

✦ Get AI answer

Senior Software Engineer

How would you design a checkout page for an e-commerce website?

✦ Get AI answer

QA Lead

How would you check the static UI appearance?

✦ Get AI answer

••••••••••••••••••

3+ more Freshworks questions + AI answers for every one

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Interviewing at Freshworks? The Freshworks interview process usually runs in this order: online assessment, technical round 1, technical round 2 (design/practical), hiring manager round, then HR round. See the Freshworks interview process, round by round.

★ Employee portal

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✓ 5 reviews submitted on PrepNPlaced

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Overall
Job security
Work-life balance
Company culture
Skill development
Work satisfaction
Salary satisfaction
Career growth

3 · Your experience

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Company facts

Cloud-based customer support helpdesk software for businesses

Founded
2010
Employees
4,250+
In India
4250
Type
Public · Software Product

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  • ✓ 7 rating categories
  • ✓ Industry benchmark
  • ✓ Real interview questions

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Ratings come from a public employee-review site · each company re-checked every few months · Report incorrect data