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Sutherland

BPO17,553+ employeesFounded 1986Private
3.34/5

9,274 employee reviews

Rated below the BPO average of 3.44 — strong on work-life balance, weaker on career growth.

Data refreshed 2026-11-01

How employees rate Sutherland

scale 0–5
Overall9.3k ratings3.34

▲ industry avg 3.44

Job security9.1k ratings3.20
Work-life balance9.1k ratingsBEST3.28
Company culture9.1k ratings3.27
Skill development9.1k ratings3.11
Work satisfaction9.1k ratings3.12
Salary satisfaction9.1k ratings3.07
Career growth9.1k ratingsWORST2.69

Should you join?

  • ✓Work-life balance (3.28) and Company culture (3.27) are its best-rated categories.
  • !Career growth (2.69) is the weakest signal in employee reviews.
  • ≈Overall 3.34 vs the BPO average of 3.44.

How Sutherland compares

Top 71%

of 65,785 rated companies

#261 of 455

in BPO

Job security -0.24Work-life balance -0.32Company culture -0.22Skill development -0.41Work satisfaction -0.35Salary satisfaction -0.36Career growth -0.49

vs the average across all 65,785 rated companies

Hiring right now

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164

open data roles in our job pool · 22 new this week

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Real interview signal

Questions candidates reported after interviewing at Sutherland · roles as reported.

825

Interview experiences

293

Questions reported

Customer Service Associate

Speak for about two minutes on a given topic.

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Associate

What is your understanding of the company's products and services?

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Senior Associate

Why is recertification required after already clearing certification?

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Job security
Work-life balance
Company culture
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Salary satisfaction
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Company facts

Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

CEO
Banwari Agarwal
Founded
1986
Employees
17,553+
In India
17553
Type
Private · BPO

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Ratings come from a public employee-review site · each company re-checked every few months · Report incorrect data