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capita

BPO5,201+ employeesFounded 2005Private
3.48/5

2,714 verified employee reviews

Rated in line with the BPO average of 3.44 — strong on work-life balance, weaker on career growth.

Data refreshed 2026-08-08 · nightly pipeline

How employees rate capita

scale 0–5
Overall2.7k ratings3.48

▲ industry avg 3.44

Job security2.7k ratings3.19
Work-life balance2.7k ratingsBEST3.71
Company culture2.7k ratings3.46
Skill development2.7k ratings3.16
Work satisfaction2.7k ratings3.29
Salary satisfaction2.7k ratings3.12
Career growth2.7k ratingsWORST2.72

Should you join?

  • Work-life balance (3.71) and Company culture (3.46) are its best-rated categories.
  • !Career growth (2.72) is the weakest signal in employee reviews.
  • Overall 3.48 vs the BPO average of 3.44.

How capita compares

Top 53%

of 5,621 rated companies

#19 of 34

in BPO

Job security +0.37Work-life balance +0.62Company culture +0.48Skill development +0.23Work satisfaction +0.39Salary satisfaction +0.14Career growth +0.09

vs the average across all 5,621 rated companies

Hiring right now

Live

1

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Executive - Insurance
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Real interview signal

Questions candidates reported after interviewing at capita · roles as reported.

169

Interview experiences

63

Questions reported

Back Office Computer Operator

What is a balance sheet in financial statements?

✦ Get AI answer

Data Analyst

How do you handle providing the highest level of service to all members and clans?

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Associate2

Please provide an overview of the derivatives market, including its basic components and significance.

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••••••••••••••••••

3+ more capita questions + AI answers for every one

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★ Employee portal

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3 reviews submitted on PrepNPlaced

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capita logo

2 · Rate the categories

Overall
Job security
Work-life balance
Company culture
Skill development
Work satisfaction
Salary satisfaction
Career growth

3 · Your experience

4 · Stay anonymous

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🎁 Your first review unlocks 3 bonus interview questions.

Company facts

Capita specializes in consulting and digital services, providing innovative solutions to enhance the interaction between businesses and public sectors.

CEO
Jonathan Lewis
Founded
2005
Employees
5,201+
In India
5201
Type
Private · BPO

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Compare with similar BPO companies

Ratings combine verified public employee-review sources with reviews submitted on PrepNPlaced · refreshed nightly · Report incorrect data