First Source
5,986 verified employee reviews
Rated above the BPO average of 3.44 — strong on job security, weaker on career growth.
Data refreshed 2026-08-15 · nightly pipeline
How employees rate First Source
scale 0–5▲ industry avg 3.44
Should you join?
- ✓Job security (3.45) and Work-life balance (3.45) are its best-rated categories.
- !Career growth (2.92) is the weakest signal in employee reviews.
- ≈Overall 3.49 vs the BPO average of 3.44.
How First Source compares
Top 67%
of 22,751 rated companies
#122 of 263
in BPO
vs the average across all 22,751 rated companies
Real interview signal
Questions candidates reported after interviewing at First Source · roles as reported.
381
Interview experiences
139
Questions reported
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Company facts
Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.
- CEO
- Vipul Khanna
- Founded
- 2001
- Employees
- 20,706+
- In India
- 20706
- Type
- Public · BPO
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Ratings combine verified public employee-review sources with reviews submitted on PrepNPlaced · refreshed nightly · Report incorrect data