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Iccs

BPO6,000+ employeesFounded 2005LLP
3.01/5

1,007 employee reviews

Rated below the BPO average of 3.40 — strong on work-life balance, weaker on career growth.

Data refreshed 2026-09-16

How employees rate Iccs

scale 0–5
Overall1.0k ratings3.01

▲ industry avg 3.40

Job security977 ratings2.74
Work-life balance978 ratingsBEST2.98
Company culture977 ratings2.88
Skill development977 ratings2.97
Work satisfaction977 ratings2.92
Salary satisfaction977 ratings2.83
Career growth977 ratingsWORST2.54

Should you join?

  • ✓Work-life balance (2.98) and Skill development (2.97) are its best-rated categories.
  • !Career growth (2.54) is the weakest signal in employee reviews.
  • ≈Overall 3.01 vs the BPO average of 3.40.

How Iccs compares

Top 83%

of 65,901 rated companies

#359 of 458

in BPO

Job security -0.70Work-life balance -0.62Company culture -0.61Skill development -0.55Work satisfaction -0.55Salary satisfaction -0.60Career growth -0.64

vs the average across all 65,901 rated companies

Real interview signal

Questions candidates reported after interviewing at Iccs · roles as reported.

69

Interview experiences

14

Questions reported

Customer Care Executive

Explain the difference between inbound and outbound calls in a BPO setting.

✦ Get AI answer

Senior Coordinator

What is the process for providing a loan?

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Customer Service Executive

What are the factors that influence career growth?

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★ Employee portal

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✓ 5 reviews submitted on PrepNPlaced

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2 · Rate the categories

Overall
Job security
Work-life balance
Company culture
Skill development
Work satisfaction
Salary satisfaction
Career growth

3 · Your experience

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Company facts

Provider of Call Center Services in India for Call Center Outsourcing & Customer Support Services to different domains.

CEO
Divij Singhal
Founded
2005
Employees
6,000+
In India
6000
Type
LLP · BPO

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Ratings come from a public employee-review site · each company re-checked every few months · Report incorrect data